[May 2024 - Present]

[Jun 2023 – May 2024]

I coordinated studio maintenance and managed office grocery, supply, and equipment inventory to promote workplace efficiency. I facilitated client requests and liaised between staff and clients to ease communication, strengthen client relationships, and ensure a positive client experience. I booked travel, accommodations, and reservations to ease the responsibilities of management. I planned corporate parties, treats, and a weekly catered lunch for 35+ people to foster community and boost morale. I managed our company finances by expense coding, adhering to budget, and billing clients for all job-related costs. I scheduled meetings, updated our company calendars and spreadsheets, and answered phone and email inquiries to organize administrative information. I trained and managed a team of three interns to ensure smooth studio operations and provide exemplary client services.

[Sep 2022 – Jun 2023]

I set up billing, answered phone and email inquiries, and drafted daily VIP, Amenity, and Housekeeping Reports to prepare for approximately 150 daily incoming guest arrivals. I updated client log books with information, comments, and complaints to inform the internal team of guest status. I communicated with our Housekeeping, Bellmen, Guest Services, and Engineering Departments to guarantee smooth and timely check-ins/outs for optimal guest experience. I coordinated guest check-ins/outs, room moves, and transportation to and from the airport. I recommended, placed, and confirmed reservations with internal and external venues to enhance our guests’ experience. I stocked and organized our front office and desk amenities. I trained and managed eight new team members in operations and guests services to promote a standard of excellence. I secured privacy and confidentiality for all guests at the 5-star Manhattan hotel.

[Jun 2020 – Aug 2020]

I researched subject material for original unscripted series and drafted write-ups based on my findings. I produced casting grids to organize talent experience and contact information. I drafted act breakdowns to serve as templates for new series. I transcribed interviews to document and organize talent background. I located and catalogued video files to use for B-roll footage.

[May 2020 – May 2022]

I record audio and video files to ensure strong production quality. I consult my clients in the organization, production, and streaming of the product. And I edit all audio and video components to enhance the finished product.

[Nov 2019 – May 2022]

I develop itineraries and spreadsheets to maintain the organization of production information. I also run errands, copy and scan documents, organize files, and tidy workspaces to ensure office efficiency.

[Sep 2019 – May 2022]

I perform hour-long improvisational shows by soliciting a single audience suggestion. I also engage in weekly three-hour long sessions to train my improvisational and active listening skills.

[Aug 2018 – May 2022]

I produce weekly episodes of a sketch comedy program. I research and summarize relevant news articles to use as joke setups for the show. I write and pitch jokes at our weekly writers’ room meetings to compose our comedic news segment. And I operate camera and lighting equipment to aid in the filming process.